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Level 1

4 points

USB issue Macbook Air (Early 2015)

I have an issue with my MacBook Air USB port. It can connect to my mouse and etc. but fails when I connect to IPad and my phone.

I tried using different cable but it just doesn't work. Similarly for SMC reset (Im not sure if I did the correct steps but I did it as stated above)

Hope someone can help me.

Thank you

MacBook Air 13", macOS 10.14

Posted on Jul 23, 2019 6:38 AM

Best reply

Level 10

103,323 points

Posted on Jul 24, 2019 5:58 AM

Hello,

It sounds like your iPhone and iPad isn’t trusted by your Mac.

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