Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Subscription Refund

My daughter started a free one week trial and now I’ve been charged $60 for a year subscription. Is there anyway I can get refunded for this?

iPad Air, iOS 12

Posted on Jul 23, 2019 9:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2019 9:50 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)


And if you haven't already done so : View, change, or cancel your subscriptions - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 23, 2019 9:50 AM in response to BrittBardill

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)


And if you haven't already done so : View, change, or cancel your subscriptions - Apple Support

Subscription Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.