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User profile for user: AnnG2395
AnnG2395 Author
User level: Level 1
8 points

Apple Music

I payed for my apple music subscription but all content that i had and downloaded for years disappeared. i had no saved music. why this happened and what should i do.

iPhone 7, iOS 11

Posted on Jul 23, 2019 11:36 AM

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User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
144,208 points

Posted on Jul 23, 2019 11:42 AM

Get help with iCloud Music Library - Apple Support

If you can’t see iCloud Music Library on your iPhone, iPad, or iPod touch
First, restart your iOS device. 
If you still can't see it after the restart:
1. Turn off iCloud Music Library and then turn it back on.
2. Sign out of the iTunes Store and then sign back in.
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User profile for user: Urquhart1244
Urquhart1244
User level: Level 10
144,208 points

Jul 23, 2019 11:42 AM in response to AnnG2395

Get help with iCloud Music Library - Apple Support

If you can’t see iCloud Music Library on your iPhone, iPad, or iPod touch
First, restart your iOS device. 
If you still can't see it after the restart:
1. Turn off iCloud Music Library and then turn it back on.
2. Sign out of the iTunes Store and then sign back in.
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