Apple Music

I payed for my apple music subscription but all content that i had and downloaded for years disappeared. i had no saved music. why this happened and what should i do.

iPhone 7, iOS 11

Posted on Jul 23, 2019 11:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2019 11:42 AM

Get help with iCloud Music Library - Apple Support

If you can’t see iCloud Music Library on your iPhone, iPad, or iPod touch
First, restart your iOS device
If you still can't see it after the restart:
1. Turn off iCloud Music Library and then turn it back on.
2. Sign out of the iTunes Store and then sign back in.
3 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.