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Muhamadhelmi Author

Level 1

4 points

Account has been locked

How to unlock my itunes and app store

iPhone 6s, iOS 12

Posted on Jul 24, 2019 1:07 AM

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Level 10

334,162 points

Posted on Jul 24, 2019 1:23 AM

If it's locked : If your Apple ID is locked or disabled - Apple Support

If it's disabled contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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Best reply

Level 10

334,162 points

Jul 24, 2019 1:23 AM in response to Muhamadhelmi

If it's locked : If your Apple ID is locked or disabled - Apple Support

If it's disabled contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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Account has been locked

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