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find my iphone

I tried to unlock my ios device {iPhone 5s} but it says the password its incorrect even i turn off find my iPhone still can not open so is there any way to open it not to mention i delete my previous account without erase the phone.

Posted on Jul 24, 2019 1:46 AM

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Question marked as Top-ranking reply

Posted on Jul 24, 2019 1:49 AM

If you mean you got Apple to permanently delete the account, then if you were the original purchaser of the iPhone (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPhone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

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Question marked as Top-ranking reply

Jul 24, 2019 1:49 AM in response to amoooon968

If you mean you got Apple to permanently delete the account, then if you were the original purchaser of the iPhone (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPhone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

find my iphone

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