Not able to purchase

I made a purchase this morning in my app now when trying to purchase it tells me my purchase failed and contact support

iPhone XS Max, iOS 12

Posted on Jul 24, 2019 7:43 AM

Reply
2 replies

Jul 24, 2019 7:45 AM in response to Katcar567

If you haven't already done as instructed and contacted iTunes Support you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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Not able to purchase

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