Hello. How do I reset old iPhone without password it was mine years ago, it has a curved back
How do i reset an old iPhone, the kind with a curved back, as i don't have the password anymore. Thank you.
iPhone 5s, iOS 12
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Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, If you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
Or fill out and submit this form.