Mom lost apple id and password for ipad

You are welcome. If she is the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.

Genius Bar Reservation US

or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.

Apple ID Support

Apple ID Support (2) 

Apple Support by e-mail or chat         Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. 

Apple Support using Twitter

Or fill out and submit this form.

Apple ID - How to find your Apple         An iCloud e-mail address is an Apple ID.

Apple ID - Find

Enter the Apple (iCloud) ID and click Forgot Password.

Apple ID - Manage

Apple ID – Forgot Password

You are welcome. Have her try all her emails. It may not help, but she can try Apple ID Support.

Apple ID Support

Apple ID Support (2) 

Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  

Apple Support using Twitter

Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.