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catalinao05 Author

Level 1

6 points

Cannot add a card

My card declines my ITunes payment but it will not let me add or remove a card. My edit is in grey letters and I can’t press it when I want to update my payment information.

iPhone 8, iOS 12

Posted on Jul 24, 2019 7:09 PM

Top-ranking reply

turingtest2

Level 10

275,130 points

Posted on Jul 25, 2019 10:40 AM

See Change, add, or remove Apple ID payment methods - Apple Support and Payment methods that you can use with your Apple ID - Apple Support. Contact your bank or financial institution to make sure that Apple is able to make the authorization holds that are required to validate a new payment method.

You may find it is possible to update your payment details at https://appleid.apple.com if you cannot do it through iTunes.

tt2

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Cannot add a card

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