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Cannot Reset Security Questions

Apple ID

Cannot Reset Security Questions

We don't have sufficient information to reset your security questions.

iPhone 5s, iOS 12.1.4

I know my Apple ID and Password, but I forgot security questions answers, so I can't reset the security questions. How can I reset the security questions.

Posted on Jul 25, 2019 4:22 AM

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Question marked as Top-ranking reply

Posted on Jul 25, 2019 4:28 AM

Contact Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

3 replies
Question marked as Top-ranking reply

Jul 25, 2019 4:28 AM in response to uunuu160

Contact Support in the country where you live (and which is therefore the country on your account) and see if they can reset them for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Cannot Reset Security Questions

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