You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Air stalls/hangs up

I have a Macbook Air, less than a year old. It stalls or hangs up when I either refresh a webpage or click a link in an article to go to a new tab and display that site. The only thing that sometimes works is to restart the computer. I reinstalled the operating system and it worked great for 2 days. Now, it's all hung up again.. hours later it finally loads the page.

Any ideas?

Thanks

Bb

Posted on Jul 25, 2019 5:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 26, 2019 12:22 AM

Hi,

You'd better contact Apple support or make Genius Bar reservation before 1 year warranty is expired.

It could be hardware related issue.


1 reply

Macbook Air stalls/hangs up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.