Denial of purchase being charged for

I have received an invoice Order number MTJSQ087W2 which I definitely have not ever ordered and need to

know how to have it reversed

Posted on Jul 26, 2019 8:34 AM

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Question marked as Top-ranking reply

Posted on Jul 27, 2019 12:16 AM

Looks genuine, and you've looked at the account's purchase history ? But it's not a good idea to post images that contain your email address and billing address on a public forum.


If you claim you didn't buy it (I assume you've changed the account's password etc.) contact iTunes Support and see what they say : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

4 replies
Question marked as Top-ranking reply

Jul 27, 2019 12:16 AM in response to Query1956

Looks genuine, and you've looked at the account's purchase history ? But it's not a good idea to post images that contain your email address and billing address on a public forum.


If you claim you didn't buy it (I assume you've changed the account's password etc.) contact iTunes Support and see what they say : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Denial of purchase being charged for

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