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Canon pixma printer suddenly not compatible

Hello all. I am receiving a message re the "app" I'm using is no longer compatible with my Mac. Actually it's my canon pixma MG 7700 printer will no longer print. I have looked for updates to no avail. Can I no longer use this printer or is there a fix I am unaware of?

Posted on Jul 26, 2019 5:40 PM

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Posted on Jul 27, 2019 7:21 AM

Safe Boot from the HD, (holding Shift key down at bootup)... restart.


Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

Resetting the printing system in Mac OS X

1. To use the Reset Printing System feature in Mac OS X, follow these steps:

2. Choose System Preferences from the Apple menu.

3. Choose Print & Fax from the View menu.

4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.


http://support.apple.com/kb/ht1341

3 replies
Question marked as Best reply

Jul 27, 2019 7:21 AM in response to JodyJJ

Safe Boot from the HD, (holding Shift key down at bootup)... restart.


Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

Resetting the printing system in Mac OS X

1. To use the Reset Printing System feature in Mac OS X, follow these steps:

2. Choose System Preferences from the Apple menu.

3. Choose Print & Fax from the View menu.

4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.


http://support.apple.com/kb/ht1341

Canon pixma printer suddenly not compatible

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