Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The App Store is not letting me download a free app without billing info

Ok so I have tried downloading a certain free game for at least an hour now. The window that keeps popping up saying verification required (specifically billing). I have tried removing my card info, updating it (it says my card info is invalid but I know for a fact it is valid), and when I try to add my card back on, it says it’s already on my account. I am very confused. Is there anyone who could give me an answer because I am just completely frustrated with this.

iPhone SE

Posted on Jul 26, 2019 10:20 PM

Reply
Question marked as Best reply

Posted on Jul 26, 2019 10:28 PM

Ask for assistance here: Get Support

1 reply

The App Store is not letting me download a free app without billing info

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.