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Problem in safari

Dear all


I have MacBook Pro (Retina, 13-inch, Early 2015) When I open the safari  I face the a problem new tab will be open as like below page.


Please any body have any idea.

Posted on Jul 27, 2019 7:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2019 7:41 AM

It's a scam and a poor one. There are NO viruses for Mac.


Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. 


If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).


Then go to Safari menu > Preferences > Extensions and check there. If there is an extension delete it.


If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.




2 replies
Question marked as Top-ranking reply

Jul 27, 2019 7:41 AM in response to Adrisha

It's a scam and a poor one. There are NO viruses for Mac.


Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. 


If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).


Then go to Safari menu > Preferences > Extensions and check there. If there is an extension delete it.


If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.




Problem in safari

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