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madalina32 Author

Level 1

4 points

Problems with the App Store account

I made a new Apple id and when I want to update my apps I ask for my password from the account that I no longer use it! What to do ? Thank you !

Posted on Jul 27, 2019 11:11 AM

Top-ranking reply

Eric Root

Level 10

684,573 points

Posted on Jul 27, 2019 11:22 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. Or use your old ID and password to do the updates. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

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Problems with the App Store account

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