You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

madalina32 Author

Level 1

4 points

Problems with the App Store account

I made a new Apple id and when I want to update my apps I ask for my password from the account that I no longer use it! What to do ? Thank you !

Posted on Jul 27, 2019 11:11 AM

Top-ranking reply

Eric Root

Level 10

684,627 points

Posted on Jul 27, 2019 11:22 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. Or use your old ID and password to do the updates. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review

View in context

Problems with the App Store account

Similar questions