You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

backup password

I never created a password for my backup on iTunes nor have I ever encrypted anything, yet it continues to ask me for a password to unlock my backup...what do I do? what password could it possible be asking for?

iPhone XR

Posted on Jul 27, 2019 6:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 27, 2019 7:23 PM

See especially “See if your backups are encrypted” here.

About encrypted backups in iTunes - Apple Support


Note also the sentence starting with “There is no way to recover your information...”.

2 replies

backup password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.