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Itunes Charging me

Hi i am not subscribed for itunes but i am getting charged 55.98 AED can I please know why this is happening.


Thank you

Posted on Jul 28, 2019 12:38 AM

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Posted on Jul 28, 2019 12:45 AM

If you've looked at the purchase histories of all iTunes accounts you have linked to the card and not found it (and checked iCloud storage) : See your purchase history in the App Store or iTunes Store - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

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Question marked as Best reply

Jul 28, 2019 12:45 AM in response to DaliaK1990

If you've looked at the purchase histories of all iTunes accounts you have linked to the card and not found it (and checked iCloud storage) : See your purchase history in the App Store or iTunes Store - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

Jul 28, 2019 5:43 AM in response to DaliaK1990

If this is an email you received, has your credit card been charged? Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam. 


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


Identifying legitimate emails from the iTunes Store


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.


reportphishing@apple.com

Itunes Charging me

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