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smumom2 Author

Level 1

4 points

email issues

can't receive email on new iphone xs. email uses POP server that phone refuses to recognize. help

iPhone XS

Posted on Jul 29, 2019 11:41 AM

Top-ranking reply

ProustGiulio

Level 10

208,662 points

Posted on Jul 29, 2019 11:52 AM

Who is your email provider? If it is not listed among the automatic connections, you need to set up your email account manually. See these support guides:

Add an email account to your iPhone, iPad, or iPod touch - Apple Support

and/or

If you can’t send or receive emails on your iPhone, iPad, or iPod touch - Apple Support

Ask also your email provider to help you, if needed.

Regards

Giulio

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