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iphone does not recognise passcode after software update

I cannot access my phone as it asks for my passcode after a restart overnight. I cannot access the phone through a computer and iTunes as it requires to unlock my phone - with my passcode. How can i resolve this without have to wipe my phone?

iPhone 6s

Posted on Jul 29, 2019 4:02 PM

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Question marked as Top-ranking reply

Posted on Jul 29, 2019 4:04 PM

There is no way to unlock it without the passcode. Follow the instructions in this link-->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If you follow the instructions correctly it will not ask you to enter a passcode on your phone.

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iphone does not recognise passcode after software update

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