I am paying for more storage but my new phone says it’s run out of space

I have paid a subscription to apple for more storage- 2TB storage plan- but my new phone keeps sayings it’s run out of storage which is only 64GB

iPhone XS

Posted on Jul 29, 2019 11:51 PM

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Question marked as Top-ranking reply

Posted on Jul 30, 2019 12:24 AM

Go to settings and ICloud and make sure photos are being uploaded to iCloud and are not being stored locally on iPhone.

This article is very helpful:

About storage on your device and in iCloud

https://support.apple.com/en-us/HT206504


This support article explains the difference and also has the “Fix”

Joy



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I am paying for more storage but my new phone says it’s run out of space

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