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Level 1

4 points

I can not use my Apple ID

Good morning, dear company Apple. My name is Victoria, I

live in Ukraine, the city of Kiev. I have a problem, unfortunately I do not

have access to my Apple ID and therefore can’t make purchases on the iTunes

Store, log in to iCloud, purchase programs and much more on my iPhone 7+. I

bought the phone in the city of Kiev, in the official store, which is licensed

to sell Apple, this is a Citrus store at Ukraine, Kiev, Alexandra Mishugi

Street 4 / A on February 5, 2019 (I can provide official checks).

[Personal Information Edited by Moderator]

Posted on Jul 30, 2019 1:26 AM

Best reply

Level 10

684,123 points

Posted on Jul 30, 2019 5:46 AM

Did you forget your ID?

Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.

Enter the Apple (iCloud) ID and click Forgot Password.

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