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User profile for user: coco2201
coco2201 Author
User level: Level 1
4 points

Apple Music

I’m trying to set up Apple Music on my iPhone, alls fine when entering my Apple ID then screen freezes on a white back ground and nothing happens from them on.

iPhone XS

Posted on Jul 30, 2019 1:45 AM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,968 points

Posted on Jul 30, 2019 8:39 AM

The screen might be trying (but failing) to show you the terms and conditions, that the user is asked to accept.

  • Try scrolling down to an Accept button below, even if the page seems empty.
  • Try accepting the new Apple Music terms and conditions on a different device.
  • Try updating the phone to the latest iOS version first, which may have fixed this error.
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1 reply
Question marked as Top-ranking reply
User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,968 points

Jul 30, 2019 8:39 AM in response to coco2201

The screen might be trying (but failing) to show you the terms and conditions, that the user is asked to accept.

  • Try scrolling down to an Accept button below, even if the page seems empty.
  • Try accepting the new Apple Music terms and conditions on a different device.
  • Try updating the phone to the latest iOS version first, which may have fixed this error.
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Apple Music

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