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Level 1

4 points

Serial number is invalid?

I'm attempting to trade in my 6s so i can buy an XR but it is saying my serial number is invalid on my 6s when it is clearly not... tried entering it multiple times.

iPhone 6s

Posted on Jul 30, 2019 5:23 AM

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Raicya

Level 10

208,371 points

Posted on Jul 30, 2019 10:18 AM

Most likely a typo in entering it. Double and triple-check what you're entering. If that doesn't work, call Apple, and it helps if you still have a receipt.

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Serial number is invalid?

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