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Wondering how I am able to cancel a subscription that I purchased? Bought a one year $83.99 VPN subscription, but it immediately did not process. It was a pending purchase and I have spent way too much time on this. I need my money back

MacBook

Posted on Jul 30, 2019 7:49 AM

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Question marked as Top-ranking reply

Posted on Jul 30, 2019 7:58 AM

If it's pending iTunes hasn't got the money yet, so there isn't anything for them to refund.


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will cancel its as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Jul 30, 2019 7:58 AM in response to aj_19

If it's pending iTunes hasn't got the money yet, so there isn't anything for them to refund.


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will cancel its as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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