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Level 1

4 points

connecting to itunes

my phone is disabled, i have forgotten my password and im unable to restore in itunes

iPhone 8

Posted on Jul 30, 2019 8:54 AM

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Level 7

33,279 points

Posted on Jul 30, 2019 9:03 AM

Why?

Have you followed these steps?

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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3 replies

Top-ranking reply

Level 7

33,279 points

Jul 30, 2019 9:03 AM in response to iva16

Why?

Have you followed these steps?

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Level 10

206,466 points

Jul 30, 2019 9:02 AM in response to iva16

Why can't you restore it using iTunes?

What happens when you try?

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Jul 30, 2019 9:50 AM in response to KiltedTim

iTunes is disabled

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connecting to itunes

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