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Level 1

4 points

My purchase cannot be completed

Why my purchase cannot be completed?

Posted on Aug 1, 2019 9:51 PM

Top-ranking reply

Level 10

334,228 points

Posted on Aug 1, 2019 10:46 PM

If you are also being told to contact iTunes Support contact them and ask them why (these are user forums, not iTunes Support) :

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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