Macbook suddenly extremely slow
My MacBook suddenly began to run extremely slowly, to the point of not being able to carry out simple tasks like browsing the internet. I managed to install Etrecheck and have attached the results of the report. Any advice would be hugely appreciated.
EtreCheck version: 5.3.2 (5034)
Report generated: 2019-07-29 19:47:54
Download EtreCheck from https://etrecheck.com
Runtime: 22:59
Performance: Poor
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is too slow
Description:
Mac very suddenly started running incredibly slowly, to the point wher
e there would be a long delay when carrying out simple tasks like open
ing a new tab. Installing an OS update marginally improved speed but d
idnt solve the issue.
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Poor performance - EtreCheck report shows poor performance. This is unusual.
Antivirus software problems - Antivirus software is causing performance problems.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
High battery cycle count - Your battery may be losing capacity.
Clean up - There are orphan files that could be removed.
Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
Limited drive access - More information may be available with Full Drive Access.
Hardware Information:
MacBook Pro (Retina, 13-inch, Early 2015)
MacBook Pro Model: MacBookPro12,1
1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core
8 GB RAM - Not upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1867 ok
BANK 1/DIMM0 - 4 GB DDR3 1867 ok
Battery: Health = Normal - Cycle count = 766
Video Information:
Intel Iris Graphics 6100 - VRAM: 1536 MB
Color LCD 2560 x 1600
Drives:
disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [APFS Container] 250.79 GB
disk1 [APFS Virtual drive] 250.79 GB (Shared by 4 volumes)
disk1s1 - Macintosh HD (APFS) (Shared - 171.78 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
disk1s3 - Recovery (APFS) [Recovery] (Shared)
disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
Mounted Volumes:
disk1s1 - Macintosh HD
250.79 GB (Shared - 171.78 GB used - 76.17 GB free)
APFS
Mount point: /
Encrypted
disk1s4 - VM [APFS VM]
250.79 GB (Shared - 2.15 GB used - 76.17 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Wi-Fi
802.11 a/b/g/n/ac
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS Mojave 10.14.5 (18F132)
Time since boot: About 2 days
Notifications:
Notifications not available without Full Drive Access.
Security:
Gatekeeper: Enabled
System Integrity Protection: Enabled
Antivirus apps: CleanMyMac
Unsigned Files:
Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist
Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist
Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist
Executable: '~/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' --args -scheduled
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
3 32-bit apps
System Launch Agents:
[Not Loaded] 17 Apple tasks
[Loaded] 177 Apple tasks
[Running] 107 Apple tasks
System Launch Daemons:
[Not Loaded] 36 Apple tasks
[Loaded] 190 Apple tasks
[Running] 110 Apple tasks
Launch Agents:
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-13)
[Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26)
Launch Daemons:
[Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2019-06-03)
[Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-05-06)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-04-09)
[Not Loaded] org.eyebeam.SelfControl.plist (? ea87bacf - installed 2018-05-30)
[Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26)
User Launch Agents:
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10)
[Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10)
[Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2019-06-03)
[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-06-14)
User Login Items:
StartUpHelper (Spotify - installed 2019-01-30)
(Modern Login Item - /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)
Internet Plug-ins:
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (? - installed 2018-02-13)
Audio Plug-ins:
AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-04)
BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-04)
AirPlay: 2.0 (Apple - installed 2019-05-04)
AppleAVBAudio: 740.1 (Apple - installed 2019-05-04)
BridgeAudioSP: 5.46 (Apple - installed 2019-05-04)
iSightAudio: 7.7.3 (Apple - installed 2019-05-04)
3rd Party Preference Panes:
Paragon NTFS for Mac OS X (installed 2015-12-04)
Time Machine:
Time Machine Not Configured!
Performance:
System Load: 7.59 (1 min ago) 6.27 (5 min ago) 5.84 (15 min ago)
Nominal I/O speed: 0.12 MB/s
File system: 120.99 seconds (timed out)
Write speed: 112 MB/s
Read speed: 110 MB/s
Top Processes Snapshot by Memory:
Process (count) RAM usage (Source -Location)
EtreCheck 554 MB (App Store)
mdworker_shared (8) 148 MB (Apple)
com.apple.WebKit.WebContent 45 MB (Apple)
MTLCompilerService (4) 42 MB (Apple)
AppleSpell 31 MB (Apple)
Top Processes Snapshot by Network Use:
Process Input / Output (Source - Location)
Other processes 1 MB / 133 KB (?)
SystemUIServer 0 B / 792 B (Apple)
mdworker_shared 0 B / 0 B (Apple)
spindump_agent 0 B / 0 B (Apple)
backgroundtaskmanagementagent 0 B / 0 B (Apple)
Virtual Memory Information:
Physical RAM: 8 GB
Free RAM: 4.87 GB
Used RAM: 2.27 GB
Cached files: 878 MB
Available RAM: 5.73 GB
Swap Used: 178 MB
Software Installs (past 30 days):
Install Date Name (Version)
2019-07-07 Gatekeeper Configuration Data (171)
2019-07-10 Security Update 2017-003 (10.10.5)
2019-07-10 iTunes (12.8.1)
2019-07-10 The Unarchiver (4.1.0)
2019-07-21 EtreCheck (5.3.2)
Clean up:
/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility
Executable not found
Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible.
Enable Full Drive Access to see more information.
End of report
MacBook
Posted on Aug 2, 2019 3:00 AM
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