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iPad won’t start

when I do a hard start, the apple logo appears and then the screen goes blank.

Posted on Aug 2, 2019 8:36 AM

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Question marked as Top-ranking reply

Posted on Aug 2, 2019 8:38 AM

Hello,


Please refer to the following Apple Support document.


If your iPad won’t turn on or is frozen

3 replies

Aug 2, 2019 10:38 AM in response to Techilliterate72

What iPad model do you own?

If it is an older model iPad, there maybe an issue with the internal Li-ion battery.

It maybe time to bring your iPad into your nearest, “local” Apple Store or Apple authorised reseller/repair center for diagnosis, evaluation and potential options.


If determined a failed battery and a replacement iPad can be given. the out-of-warranty battery replacement is $99 U.S.D., plus tax.

iPad won’t start

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