I lost iCloud ID

Hello. I bought iPhone 5s in second hands but I lost iCloud ID

iPhone 5s

Posted on Aug 2, 2019 11:30 AM

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Posted on Aug 2, 2019 1:27 PM

If this is a used device, you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple will not unlock it unless you have a copy of the original purchase receipt with the serial number on it.


Activation Lock - Turn off Find My iPhone 

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Question marked as Top-ranking reply

Aug 2, 2019 1:27 PM in response to Pazzoj

If this is a used device, you will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple will not unlock it unless you have a copy of the original purchase receipt with the serial number on it.


Activation Lock - Turn off Find My iPhone 

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I lost iCloud ID

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