Two Factor Authentication Code

I forgot my 4 digit 2 Factor Authentication Code any idea how to recover or change it

Posted on Aug 3, 2019 1:18 PM

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Posted on Aug 3, 2019 3:40 PM

2 factor authentication always uses a six digit code - Two-factor authentication for Apple ID - Apple Support


The older, 2 step verification system uses 4 digit codes - Two-step verification for Apple ID - Apple Support


If you had 2 step verification but updated to 2 factor authentication at any point, then your AppleID will not receive 4 digit codes any longer.


The codes for either system are not permanent codes - they are issued on demand when needed and expire within a few minutes, so there is never a code to remember. Every time you need a code, either system will generate a new, random one.

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Question marked as Top-ranking reply

Aug 3, 2019 3:40 PM in response to declanrooney

2 factor authentication always uses a six digit code - Two-factor authentication for Apple ID - Apple Support


The older, 2 step verification system uses 4 digit codes - Two-step verification for Apple ID - Apple Support


If you had 2 step verification but updated to 2 factor authentication at any point, then your AppleID will not receive 4 digit codes any longer.


The codes for either system are not permanent codes - they are issued on demand when needed and expire within a few minutes, so there is never a code to remember. Every time you need a code, either system will generate a new, random one.

Aug 3, 2019 1:38 PM in response to declanrooney

If the 6 digit code doesn't work, contact Apple ID Support.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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Two Factor Authentication Code

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