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Refund

I want to refund my Apple Music to get my money back

Posted on Aug 3, 2019 2:43 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2019 2:58 PM

Strictly speaking all purchases are final (after all, you can't very well return them) and it's not likely that Apple will refund a subscription: please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem


2 replies
Question marked as Top-ranking reply

Aug 3, 2019 2:58 PM in response to SwayZz

Strictly speaking all purchases are final (after all, you can't very well return them) and it's not likely that Apple will refund a subscription: please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem


Refund

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