Email adress

I bought a new phone. My old email address is showing on the new phone while my new email address (correct one) was on my old phone. How do I correct this.

iPhone XR

Posted on Aug 3, 2019 5:24 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2019 5:37 PM

Did you restore a backup to the new phone? Use the article below as a guide of where to sign out of your old ID and then sign in with the new ID.


What to do after you change your Apple ID or password - Apple Support     

3 replies

Aug 3, 2019 8:20 PM in response to allyson0626

 A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review




Or you can try to set up Family Sharing to keep access to your purchases.


 Family Sharing


Family Sharing - Set up

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Email adress

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