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Level 1

5 points

how can I fix my phone its disabled in app store and itunes

why is my phone disabled in the App Store and iTunes?

iPhone XS

Posted on Aug 3, 2019 10:27 PM

Top-ranking reply

Level 10

334,192 points

Posted on Aug 3, 2019 10:49 PM

It's not your phone, it's the iTunes account. Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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