Stop Xfinity Hotspot connections!

Question

Level 1

7 points

Stop Xfinity Hotspot connections!

I have read, over and over again, people saying that to STOP auto connecting to Xfinity WiFi hotspots just tap the "i" next to the connection in WiFi settings, then turn off Auto-join. THIS DOES NOT WORK! I have turned off Auto-join from dozens and dozens of Xfinity hotspots and the iPhone continues to find new ones for me to auto-join. Apparently every hotspot has a different IP or something else to make it distinct. This is particularly troublesome while driving when the phone decides to connect at some random place which interrupts my Waze navigation and I can't easily (while driving!) go into settings to disconnect. I want to forget ALL Xfinity hotspots. I want to delete the password so it cannot do this to me again. I can't find a way to do that.

iPhone XS

Posted on Aug 4, 2019 8:11 AM

Reply

Answer 1

Jwindish Author

Level 1

7 points

Aug 4, 2019 8:39 AM in response to Jwindish

The replies so far are more of the same... not helpful. Been there, done that. Latest thing I've tried is here:

https://www.xfinity.com/support/articles/manage-wifi-devices-my-account

Logged into my Xfinity account and removed the device (my iPhone). I only hope that works. If it does, I'll come back and mark this as the solution to my problem.

Reply

Answer 2

LACAllen

Level 8

43,584 points

Aug 4, 2019 9:15 AM in response to Jwindish

This should be the solution.

If you read their FAQs, what you are experiencing is expected behaviour. If you had their hotspot app, have their secure profile installed or have ever signed in to a hotspot, you are automatically "auto-joining" every hotspot they have.

Reply