I have no FaceTime, no Siri, no sound

how can the sound on my ipone 7plus be fixed .. i have no facetime , no siri , no sound.


[Re-Titled by Moderator]

iPhone 7 Plus

Posted on Aug 4, 2019 5:05 PM

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3 replies

Aug 4, 2019 5:19 PM in response to lil_aquarius

No faceTime?



If you get an error when trying to activate iMessage or FaceTime

To use iMessage or FaceTime, you need to activate them on your iPhone, iPad, or iPod touch. If you see an error message during activation, follow these steps.


When activating iMessage or FaceTime, you might see one of these messages:

  • Waiting for activation
  • Activation unsuccessful
  • An error occurred during activation
  • Could not sign in, please check your network connection


Check your device settings

  1. Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
  2. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.


Turn off and restart iMessage and FaceTime

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on.


Still not activated after a day?

It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:

  1. Make sure that your device has the latest version of iOS.
  2. If you're using an iPhone, contact your carrier to make sure that you can receive SMS messages.
  3. Contact Apple Support.




If you get an error when trying to activate iMessage or FaceTime ...

https://support.apple.com/en-in/HT201422


Aug 4, 2019 5:21 PM in response to lil_aquarius

No Siri?


If Siri or "Hey Siri" isn't working

If Siri doesn't work as expected on your iPhone, iPad, iPod touch, Mac, or AirPods, learn what to do.


Check your network connections

If you aren't connected to the Internet, Siri might say something like "Sorry, I'm having trouble connecting to the network," or "Try again in a little while." Make sure that your devices are connected to the Internet and try again.


Make sure that Siri is on

  • On your iPhone, iPad, or iPod touch, go to Settings > Siri & Search and make sure that Listen for "Hey Siri", and Press Home for Siri or Press Side Button for Siri1 are turned on.
  • On AirPods (2nd generation),2 Make sure that you turn on "Hey Siri" on the iOS device that your AirPods are connected to.
  • On macOS Sierra or later, go to Apple () menu > System Preferences, click Siri, then make sure that Enable Ask Siri is selected.

If you don't see an option for Siri, check that Siri is available in your country or region. Learn which Siri features are supported in which countries and regions on iOS and Mac.

  1. You can use the side button to talk to Siri on iPhone X or later.
  2. "Hey Siri" is available on AirPods (2nd generation). If you have AirPods (1st generation), you need to double tap to use Siri.


Check that restrictions aren't on for Siri

If you can't turn on Siri on your iOS device or Mac, make sure that you haven't disabled Siri in Restrictions.

  • On iOS 12 or later, go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps and make sure that Siri & Dictation isn't turned off. On iOS 11 or earlier, go to Settings > General > Restrictions.
  • On macOS Sierra or later, go to Apple () menu > System Preferences > Parental Controls > Other and make sure that Turn off Siri & Dictation isn't selected.


Check your microphones

If Siri doesn't hear you correctly or doesn’t respond when you ask a question, make sure your microphones are working:

  • On your iPhone, iPad, or iPod touch, remove screen protectors, films, or cases that cover the microphones, then ask Siri a question. If Siri doesn't respond, connect a headset with a microphone, like EarPods or AirPods, then ask Siri a question and see if Siri responds.
  • On your Mac, go to Apple () menu > System Preferences > Sound > Input and select a mic and check the input levels.
  • For AirPods, use your connected iOS device. On your iOS device, go to Settings > Bluetooth, tap  next to your AirPods, then tap Microphone and make sure that Automatically Switch AirPods is selected. Also check that there isn't any dirt covering the mircophone on your AirPods. If there is, learn how to clean your AirPods.

If Siri still doesn't work, contact Apple Support.


If Siri doesn't speak responses

Siri might not respond verbally if your device is muted or Voice Feedback is turned off. While you're on the Siri screen, try to increase the volume level on your device. Then check your Voice Feedback settings:

  • On your iPhone, iPad, or iPod touch, go to Settings > Siri & Search > Voice Feedback. From here, you can change how Siri responds. For example, you can have Siri always respond or only when you're using the Hands-Free setting.
  • On your Mac, go to Apple () menu > System Preferences > Siri and make sure that Voice Feedback is on.


If "Hey Siri" doesn't work

On supported iPhone, iPad, and iPod touch models, you can use “Hey Siri” to talk to Siri without holding down the Home or side button.* If “Hey Siri” isn't working, go to Settings > Siri & Search and make sure that "Hey Siri" is on.

“Hey Siri” won't respond when:

If “Hey Siri” is responding with multiple devices, learn what to do.

If Siri or "Hey Siri" isn't working - Apple Support

https://support.apple.com/en-us/HT207489

Aug 4, 2019 5:18 PM in response to lil_aquarius

No Sound?


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

Get help with the speaker on your iOS device.


Before you follow these steps, see if your speaker works: In Settings > Sounds (or Settings > Sounds & Haptics), drag the Ringer And Alerts slider up or down a few times.

  • If you don't hear any sound, your speaker might need service. Contact Apple Support.
  • If you do hear sound, use the steps below and check the sound after each step.


Check your sound settings

If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing.

Open Settings > Do Not Disturb and check that Do Not Disturb is off. If you're using an iPad, you can also swipe down from the top-right corner to view Control Center and make sure the mute button and Do Not Disturb button aren't enabled.

 

Check sound with an app

Open an app that has music or sound effects, then adjust the volume with your volume buttons or the slider in Control Center.

 

Plug headphones into your device

If you can hear sound through the headphones but not through your device's speakers, unplug the headphones and clear dust or debris from the headset port on your device. 

 

Turn off Bluetooth

To make sure that your device isn't sending audio to a Bluetooth accessory, go to Settings > Bluetooth and turn off Bluetooth.

 

Restart your device

Turn off your device, then turn it back on. Check the sound again. If you still don't hear any sound, contact Apple Support.

 

If you hear no sound or distorted sound from your iPhone, iPad, or ...

https://support.apple.com/en-us/HT203794

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have no FaceTime, no Siri, no sound

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