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Apple Watch Series 3 Swollen Battery Injury

My Apple Watch series 3 screen randomly popped off tonight while I was prepping dinner. I was holding my 4 month old baby and my boyfriend reached to hug us and then felt a sharp sting on his hand. We couldn’t figure out what had cut him but he was bleeding quite a bit. Turns out, the screen had popped off my watch and was dangling and the glass cut him. I’m just glad it cut him and not my baby since she loves to grab things... but that’s super dangerous! I didn’t even hit it on anything. I was just holding the baby and waiting for the oven to heat up. What should I do now? I’ve been reading up and apparently it’s a major issue with series 2 and 3 watches, and many customers have said Apple refuses to even replace the watches for free. Am I owed compensation if they refuse repairs?

Apple Watch

Posted on Aug 4, 2019 10:12 PM

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Posted on Aug 5, 2019 1:54 AM

Everyone posting here is another user like you, we can’t answer your question. Use link Contact Support to get in touch with Apple’s paid support team and get an official response.

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Apple Watch Series 3 Swollen Battery Injury

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