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iPhone 8 Plus lock screen wallpaper

I’ve tried to set a picture on my lock screen and it just stays black.

Posted on Aug 4, 2019 10:10 PM

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Question marked as Best reply

Posted on Aug 5, 2019 3:46 PM

Hello and welcome to Apple Support Communities Flatdaddy,


I see that you're having an issue when trying to set a picture on your lock screen. I can understand wanting to customize your iPhone, and I'd be happy to help.


Take a look at the following article with some steps to help with setting your wallpaper.


Change your iPhone wallpaper


If you go through this article and the issue still remains, respond back with the answers to the following questions.


  1. Have you been able to do this before on this iPhone?
  2. Have you tried to use a different picture?
  3. Where did the picture come from? Was it one that you took or downloaded?


Take care.

1 reply
Question marked as Best reply

Aug 5, 2019 3:46 PM in response to Flatdaddy

Hello and welcome to Apple Support Communities Flatdaddy,


I see that you're having an issue when trying to set a picture on your lock screen. I can understand wanting to customize your iPhone, and I'd be happy to help.


Take a look at the following article with some steps to help with setting your wallpaper.


Change your iPhone wallpaper


If you go through this article and the issue still remains, respond back with the answers to the following questions.


  1. Have you been able to do this before on this iPhone?
  2. Have you tried to use a different picture?
  3. Where did the picture come from? Was it one that you took or downloaded?


Take care.

iPhone 8 Plus lock screen wallpaper

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