Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Finish setting up iPhone Xs Max

Hi,


I recently purchased an iphone xs max and I am experiencing the issue where I have a prompt to finish setting up my iphone, i click into it, enter my apple id and pw and then my phone spins endlessly on "signing in to icloud".


I saw this exact problem posted about already and someone said it is prompting two factor authentication set up but that is already setup. Any help would be appreciated


iPhone XS Max

Posted on Aug 5, 2019 5:42 AM

Reply
Question marked as Best reply

Posted on Aug 5, 2019 6:18 AM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



3 replies
Question marked as Best reply

Aug 5, 2019 6:18 AM in response to getwiser

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



Finish setting up iPhone Xs Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.