Purchases

I am trying to make a purchase through the apple App Store but it keeps telling me to contact iTunes support for help.

iPhone XR

Posted on Aug 5, 2019 6:23 AM

Reply

Top-ranking reply

Niel

Level 10

741,845 points

Posted on Aug 5, 2019 6:28 AM

If you supplied a credit or debit card, check its details. If they're correct, or you're using a different payment method, click here and ask the iTunes Store staff for assistance.

(173413)

View in context

Similar questions

Purchase problems I’m trying to make a purchase and it’s telling me to contact iTunes support
899 1
purchases i keep trying to make in-app purchases but it’s not allowing me too and is telling me to visit apple support.
572 1
Cannot make purchases on my iPhone I’m trying to make in app purchases and it’s saying to contact Apple support
649 1

1 reply

Top-ranking reply

Niel

Level 10

741,845 points

Aug 5, 2019 6:28 AM in response to ACLloyd21

If you supplied a credit or debit card, check its details. If they're correct, or you're using a different payment method, click here and ask the iTunes Store staff for assistance.

(173413)

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Purchases

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up