Iphone 7 stuck in restore

Question

gonzalex1982 Author

Level 1

12 points

Iphone 7 stuck in restore

Hi all,

I have an Iphone 7 and last night while I was in FB app the iphone shutdown and then started again showing the apple logo and after that just going to a black screen. I tried to enter in recovery mode (Power + Volume) nothing happens. I tried to put it in normal boot mode also without success.

I tried to do a recovery with iTunes but it ends with error 6, I tried switching the USB port used, cable...nothing works. I also tried 3uTools to restore from there but nothing, not even with DFU mode. It also ends with error 6.

Any ideias/solutions to try to bring the phone back to life?

Br,

Ricardo

iPhone 7

Posted on Aug 5, 2019 8:18 AM

Reply

Answer 1

Demo

Level 10

166,747 points

Aug 5, 2019 8:32 AM in response to gonzalex1982

The support article states the following.

Check your security software

If you see error 9, use these steps.
If you see errors 2, 4, 6, or 1611, check your third-party security software. Then check your USB connection.
If you still see an error, contact Apple Support.

If you followed those instructions without success, use the contact Apple Support link and get help from them.

Reply

Iphone 7 stuck in restore

Similar questions