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My email asks for password but says it cannot verify name or account. I've been on the phone with Century Link two days in a row. They say my account and password is correct and this is a Apple/MAC issue in my mail app setup. Can anyone help?
iMac Line (2012 and Later)
Hello SoozenC,
Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to use your email account on your Mac, even after contacting the account provider. To help with this, please follow the relevant steps in these Apple resources, including updating your Mac and using the Mail Connection Doctor to get more details on your situation.
If you can’t send or receive email on your Mac
How to update the software on your Mac
Cheers!
Hello SoozenC,
Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to use your email account on your Mac, even after contacting the account provider. To help with this, please follow the relevant steps in these Apple resources, including updating your Mac and using the Mail Connection Doctor to get more details on your situation.
If you can’t send or receive email on your Mac
How to update the software on your Mac
Cheers!
Thank you so much. It appears I made some changes on a new iPhone set up which prompted this issue. It's all good now. I appreciate your quick response.
Suddenly my email is requesting my password but will not accept it
