Issue with Proximity Sensor during calls - Continued.

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Posted on Jul 14, 2010 6:16 AM

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1,684 replies

Jul 25, 2010 2:52 AM in response to mark1x

It wasn't a response specifically to you. I just hit the reply button at the bottom of the page which happened to be your post.

There is going to be NO recall. I know you don't get it yet, and you want to continue to whine and conplain, but they've already offered you a full no questions asked refund. They've also said they are working on a software workaround for those who want to keep their phones and put up with the issue. The software is not going to change the hardware in your phone or turn the camera into an extra proximity sensor. So you have two choices...

1. Take your phone back and receive a full refund. You can always buy another one when Apple release the software patch and you've read what the boards say, or you can wait for the next iPhone hardware design.
2. Keep your phone and allow your 30 day return offer to expire, and wait for the software patch to be tested by the beta panel properly before it's published on iTunes.

Either way, everyone's whining and whinging and tales of horrific life wrecking woe, is getting no-one anywhere. Make your choice and then STFU.

Jul 25, 2010 7:10 AM in response to mark1x

mark1x wrote:
Good, am pleased you were not responding to me as I have not whined whinged or complained as mine is working very well with no proximity issues. Though can understand those that are wishing to discuss it though I agree they would be well served to go to an apple store and compare their phones performance with a member of staff.

Yours is NOT working !! And was NOT working and Will NOT be working !

You simply keep your face far from the phone and this way sensor is NOT even suppose either work or NOT work. The most people hold the phone the way they used to hold Corded phones when it was a must to hold Microphone just right at you mouth .
If you put you iphone and touch your face and talk for 5 -10 Minutes you will see your phone is the same and is not special and it IS NOT working.
But you like to be ( only in your imagination ) exceptional and the only one in the whole world for whom it is working.

Jul 25, 2010 7:12 AM in response to Nubz N.

Just got off the phone with AppleCare. I asked if it was worth exchanging my iPhone because of the proximity sensor problem. The AC rep stated this is a well known problem and to expect a software fix within the next "1-2 weeks." We have ONE YEAR to replace the iPhone for a new one (assuming they find and fix a HARDWARE problem) so, assuming you can still use the iPhone as a phone (I usually use the earbuds anyway) I think it's worth keeping until 1) the software patch is released or 2) the hardware is updated at which point you could just exchange your iPhone for a new version.

Just my 2 cents (perhaps worth 1/2 that)

Jul 25, 2010 9:00 AM in response to Michael Empire

MichaelEmpire wrote:
Yours is NOT working !! And was NOT working and Will NOT be working !


No. What you mean is he's not an idiot and he's figured out how to use his phone in a manner that makes it a non-issue. His phone use and ability to adapt to his environment have evolved to a point where he can join the overwhelming majority of users for which this is not an issue or a concern.

Just because you and others cannot yet figure this one out, and just because Apple are gount to add a 'help me to use my phone' button into the next software release, does not negate the fact that you are in the overwhelming minority of people who are experiencing any real issue with this product.

You are in the minority by a staggering amount. Get a life and stop whinging and whining about it. Woe is you. Help me, I'm a defenseless little person and big bad Apple are hurtng me. Or is that someone else's broken record?

Jul 25, 2010 9:51 AM in response to mbassoc2003

mbassoc2003 wrote:
MichaelEmpire wrote:
Yours is NOT working !! And was NOT working and Will NOT be working !


No. What you mean is he's not an idiot and he's figured out how to use his phone in a manner that makes it a non-issue. His phone use and ability to adapt to his environment have evolved to a point where he can join the overwhelming majority of users for which this is not an issue or a concern.

Just because you and others cannot yet figure this one out, and just because Apple are gount to add a 'help me to use my phone' button into the next software release, does not negate the fact that you are in the overwhelming minority of people who are experiencing any real issue with this product.

You are in the minority by a staggering amount. Get a life and stop whinging and whining about it. Woe is you. Help me, I'm a defenseless little person and big bad Apple are hurtng me. Or is that someone else's broken record?


All Iphones 4 are the same . And all the users are the same and each and every one has this Proximity Sensor Problem. If I have to think how to tilt my phone when I talk and remember not to touch the face with the phone and no other phone in the world other than Iphone 4 has this , then it is defective phone.
Who told you and where you get you information that apple will add some kind of button nobody knows . All Oficially said the issue tried to be addressed in the next software . Only " Try'. The rest is your fantasies.

I am not crying , I hated iphone 4 and mine is already returned almost a month ago. This phone has too many bugs ( Proximity sensor is making it impossible to use ).

But if someone who loves the phone and people who are ready to put up with all crap does not mater what and people having commercial interest selling the iphones 4 ( Like you mbassoc2003 ) may continue to use it. I personably will not tell them they are wrong as long as they like it.

But show us a single user on this forum who for 3 weeks did not come back to this forum and did not say his phone having the issue as well and it make difficult to use the phone.

All the iphones 4 will be replaced one day ( my opinion ). Silently or by recall does not matter. Now or one year later but all of them will be replaced.
Class A Law Suits will make it happened not our forums.

Jul 25, 2010 10:08 AM in response to Michael Empire

MichaelEmpire wrote:
If you would like I can put you serial number in our developer program and you can try 4.1 Beta. Another crap. Nothing is changed.


Who are you?

1) You are combative in your insistence that all IP4s have the problem, even in the face of user reports that we don't have the problem (or that our problem was solved)...

2) You claim that you returned your phone a month ago, yet you're still here inciting complaints a month later

3) and now you claim you're in the Apple Developer program and have a copy of the 4.1 beta and are willing to give it to people - which would be illegal as i'm sure you are aware that the terms of the ADC program does not allow you to give out beta copies of apple's software...

And you make a lot of references to Class A lawsuits...

So come clean with us... who are you? a lawyer trolling for class action participants???

Jul 25, 2010 10:33 AM in response to Michael Empire

Why do you have to be so ill mannered? It only displays that someone did a poor job raising you. I have said I believe those who express they have a proximity sensor issue and have sympathy with them, I don't call them liars and behave rudely toward them, nor have I said my phone is different to anyone elses phone. I have said I hold my phone to my ear and have not had any issue. I have made plenty of calls for periods between a minute and thirty minutes. I won't be drawn into a childish name calling argument, I expect you'd win on experience.

Jul 25, 2010 10:49 AM in response to mark1x

mark1x wrote:
Why do you have to be so ill mannered? It only displays that someone did a poor job raising you. I have said I believe those who express they have a proximity sensor issue and have sympathy with them, I don't call them liars and behave rudely toward them, nor have I said my phone is different to anyone elses phone. I have said I hold my phone to my ear and have not had any issue. I have made plenty of calls for periods between a minute and thirty minutes. I won't be drawn into a childish name calling argument, I expect you'd win on experience.

I apologize if you took my comments as rude and as disrespectful. I really did not mean any disrespect to anybody. I respect and really do not have any problem if and when people use the phone and still like it. Some people like flip phones , I do not. Some people like Black barry , I do not. I like my 3gs Iphone and I really think for my needs 20 e-mails / day from iphone is perfect.

Again , i apologize if I really touched someone feelings . But I have tested over 100 iphones 4 and all of them ( some from UK , France , USA ) are having the same problem. And they suppose to be the same because they made to be the same.

Try to look around ( I already did ) see how people hold their phones when they talk on the phone. As I see majority keeps it very close to the face and I can see if they would have iphone 4 they would experience problems with Proximity Sensor as well.

Any objections ?

Jul 25, 2010 11:00 AM in response to pberk

pberk wrote:
MichaelEmpire wrote:
If you would like I can put you serial number in our developer program and you can try 4.1 Beta. Another crap. Nothing is changed.


Who are you?

1) You are combative in your insistence that all IP4s have the problem, even in the face of user reports that we don't have the problem (or that our problem was solved)...

2) You claim that you returned your phone a month ago, yet you're still here inciting complaints a month later

3) and now you claim you're in the Apple Developer program and have a copy of the 4.1 beta and are willing to give it to people - which would be illegal as i'm sure you are aware that the terms of the ADC program does not allow you to give out beta copies of apple's software...

And you make a lot of references to Class A lawsuits...

So come clean with us... who are you? a lawyer trolling for class action participants???


1. The only ways the user has no problem is
a) The user is holding the phone with the angle and not close to the face
b) The user is in love with the phone and it does not matter what but
He likes it.
c) Temporary user did not recognize the problem , but in a some time he will.

2. I do not need my own phone when I have them with a lot of people everyday I can see suffering with them

3. Please go on e-bay and see how many people will sell you Beta IOs puting your number in the system. You do not need my help on this.

4. The lawyer soliciting the clients in the forum by representing himself as a other participant would risk to lose his license for law practice .

Any other questions ?

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Issue with Proximity Sensor during calls - Continued.

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