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Music

I am wondering why the iTunes Store has been charging me for music I already purchased when I try download it. I just downloaded the whole nelly album and it downloaded all but 2 that said purchased but clicked on it and took more money of. It’s been doing this for a month now with all the music I already purchased

Posted on Aug 5, 2019 6:32 PM

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Question marked as Top-ranking reply

Posted on Aug 5, 2019 10:47 PM

What shows on the account's purchase history ? If it's music that you've already bought you shouldn't be charged for it (Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support). If you are being charged : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Aug 5, 2019 10:47 PM in response to Rm011

What shows on the account's purchase history ? If it's music that you've already bought you shouldn't be charged for it (Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support). If you are being charged : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Music

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