Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t listen to the audio with AirPods &Iphone XS

Dear Sir / Madam,


I have a problem with listening to Apple Music and other audio by my AirPods and IPhone. I have a connection between then, as it’s stated in seething in “Bluetooth” and also I can hear a signal that they have a tie. But then I cannot hear the music and in the «control station” there isn’t any opportunity to choose between iPhone and AirPods, there is stated that only IPhone available. Could you please help me with this problem?


Posted on Aug 6, 2019 1:57 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2019 5:21 AM

Hello,


Try a full reset:


Reset your AirPods


Good luck.

1 reply

Can’t listen to the audio with AirPods &Iphone XS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.