Cancel app subscription

Need to cancel subscription for an app and refund the subscription payment as I didn’t agreed to pay


Thanks

Rasha




[Image Edited by Moderator to Remove Personal Information]

iPhone 6s Plus

Posted on Aug 6, 2019 3:06 AM

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Question marked as Top-ranking reply

Posted on Aug 6, 2019 3:10 AM

It's a really bad idea to post your address, even in an image, and I've asked the Hosts to remove it.


To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem


11 replies
Question marked as Top-ranking reply

Aug 6, 2019 3:10 AM in response to rasha1907

It's a really bad idea to post your address, even in an image, and I've asked the Hosts to remove it.


To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support


Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem


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Cancel app subscription

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