Cancel app subscription
Need to cancel subscription for an app and refund the subscription payment as I didn’t agreed to pay
Thanks
Rasha
[Image Edited by Moderator to Remove Personal Information]
iPhone 6s Plus
Need to cancel subscription for an app and refund the subscription payment as I didn’t agreed to pay
Thanks
Rasha
[Image Edited by Moderator to Remove Personal Information]
iPhone 6s Plus
It's a really bad idea to post your address, even in an image, and I've asked the Hosts to remove it.
To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support
However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support
Alternatively go to the page suggested in the Help page linked to above: Report a Problem
It's a really bad idea to post your address, even in an image, and I've asked the Hosts to remove it.
To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support
Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support
However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support
Alternatively go to the page suggested in the Help page linked to above: Report a Problem
Are you sure you purchased the subscription with iTunes and not directly with the maker? In the latter case you will have to talk to them. If it's through iTunes, contact Support:
iTunes Store - Contact Us - Official Apple Support
This is a user to user forum: you are not talking to Apple here and we don't have access to your account. As I say, you need to contact Support. iTunes Store - Contact Us - Official Apple Support
Ok thnx
any support for my issue
App name
Any reply for support
Did my post above not answer your question?
Unfortunately not, as i couldn’t find the app to cancel the payment
Yes it was through iTunes, could you please assist to refund this amount as soon as possible
I did, Thanks
Cancel app subscription