Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

old accounts

I have an old itunes account that I can't remember the password for. When I try to recover the password, Apple informs me that it isn't an apple id. The majority of my purchased music is under this account, and I cannot transfer these songs that I have purchased to a new phone. How can I recover a password for an unrecognized apple id?


Posted on Aug 6, 2019 6:28 PM

Reply
Question marked as Best reply

Posted on Aug 6, 2019 8:00 PM

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for support and service - "See a list of Apple phone numbers around the world."

https://support.apple.com/HT201232

1 reply

old accounts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.