Continued Bootcamp Issues... Help!

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Level 1

8 points

Continued Bootcamp Issues... Help!

I posted about a few weeks ago about an issue with my Bootcamp partition just disappearing on me and ended up cutting my losses and re-installing the windows 10 os. Long story short my Bootcamp is starting to act up again like it was before it disappeared.

Long story short here's what's happening. The last few times I've used my MacBook in Windows 10 I close the lid walk away and when I come back to it I find that it opens to my login for macOS (I never wanted it to switch/restart into macOS). A few times I've tried restarting from that screen and was prompted that windows restarted because of a problem and needed to be restarted. It would then restart back into macOS and I would try again to reboot into Windows 10 which was successful.

I then just tried to restart into Windows again from macOS login screen and it restarted to macOS login screen so I decided to login and see what error it was prompting. I will paste will the report says here, please help me fix this as it's quite annoying and don't want to lose all my information again.

Error Report

MacBook Pro with Touch Bar

Posted on Aug 6, 2019 8:37 PM

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Answer 1

Loner T

Level 9

59,536 points

Aug 7, 2019 5:08 PM in response to Brandon54m

Can you check Windows Event Viewer for events preceding the shutdown? Look for any PnP or Power issues.

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Answer 2

Loner T

Level 9

59,536 points

Aug 9, 2019 5:12 AM in response to Brandon54m

Brandon54m wrote:

May I also add that my computer currently has nothing plugged in to it but battery icon displays it's plugged in and states it isn't charging.

You may want to run a SMC Reset and check.

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Answer 3

Loner T

Level 9

59,536 points

Aug 9, 2019 11:29 AM in response to Brandon54m

See Scenario 1 in https://support.microsoft.com/en-us/help/2028504/windows-kernel-event-id-41-error-the-system-has-rebooted-without-clean for an explanation.

Brandon54m wrote:

May I also add that my computer currently has nothing plugged in to it but battery icon displays it's plugged in and states it isn't charging.

This and the event 41 scenario 1 indicate that this may be related to the ACPI driver as well. I suggest asking the Microsoft forums for such behavior.

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Answer 4

Loner T

Level 9

59,536 points

Aug 9, 2019 6:31 PM in response to Brandon54m

Please post back your results, for future readers.

Also, if an SMC and NVRAM Reset addresses the issue of the battery and adapter not showing up correctly, we can then see what events we get after these Resets.

How to reset the System Management Controller (SMC) on your Mac - Apple Support

Reset NVRAM or PRAM on your Mac - Apple Support

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Answer 5

Loner T

Level 9

59,536 points

Aug 7, 2019 4:10 AM in response to Brandon54m

On your MacBook Pro (15-inch, 2019) - Technical Specifications, do you have any external USB device connected when booted in Windows?

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Answer 6

Loner T

Level 9

59,536 points

Aug 8, 2019 4:08 AM in response to Brandon54m

Can you expand the 'Critical' section and expand the Source and Log columns?

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Answer 7

Loner T

Level 9

59,536 points

Aug 9, 2019 5:11 AM in response to Brandon54m

Brandon54m wrote:

Also, looking at the times these are recorded they do match up to when I open my computer.

Can you post the details of the event?

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Answer 8

Brandon54m Author

Level 1

8 points

Aug 7, 2019 4:17 PM in response to Loner T

Sometimes yes, but not always. I use a USB hub that connects to both USB-C's on one side and gives me a HDMI, 2 USB 3.0's, SD Reader, USB-C and Ethernet Port. I typically only use the USB Hub at home when I'm displaying to an external monitor and using the two USB ports for external mouse/keyboard and also a mic. The restart takes place with or without it plugged in.

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