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Connecting iPhone and Computer

I am having trouble connecting my phone to my computer and I'm not really sure what to do. I seems like my phone hasn't fully updated and when I restart my computer it seems like it may not have fully up dated either. any suggestions?


iPhone XR

Posted on Aug 7, 2019 7:30 AM

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Question marked as Top-ranking reply

Posted on Aug 7, 2019 7:38 AM

First of all update your computer with the latest iTunes version (without any connection with your iPhone) and, when done, restart your computer.

Then retry to connect your XR to your computer. If it isn't recognized, follow the steps provided here:--> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

If everything is okay, you can backup and/or update your XR via iTunes.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Aug 7, 2019 7:38 AM in response to cweaver88

First of all update your computer with the latest iTunes version (without any connection with your iPhone) and, when done, restart your computer.

Then retry to connect your XR to your computer. If it isn't recognized, follow the steps provided here:--> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

If everything is okay, you can backup and/or update your XR via iTunes.

Regards

Giulio

Connecting iPhone and Computer

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