Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App charge

Accidentally bought an app with my grandson yesterday. How do I return it for a refund?



iPad Pro 12.9-inch, 2nd Gen, Wi-Fi

Posted on Aug 8, 2019 4:00 AM

Reply
Question marked as Best reply

Posted on Aug 8, 2019 4:17 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Best reply

Aug 8, 2019 4:17 AM in response to Libbyeleven

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

App charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.